FinancePay (“FinancePay”, “we”, “us”, or “our”) values the privacy of its users and is committed to protecting personal data in a transparent, lawful, and secure manner. This Privacy Policy explains how personal data is collected, used, stored, shared, and protected when you access or use FinancePay’s website, platform, products, or services (collectively, the “Services”).
This Privacy Policy is issued in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia, including the Saudi Personal Data Protection Law (PDPL) and its implementing regulations. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
FinancePay is a financial technology company operating in the Kingdom of Saudi Arabia, providing payment, financing, and related financial infrastructure services to businesses and partners. For the purposes of applicable data protection laws, FinancePay acts as the data controller in relation to personal data processed through the Services.
This Privacy Policy applies to all visitors, users, customers, and business partners who interact with FinancePay through its website or Services, whether as prospective clients, registered users, or contractual counterparties.
FinancePay collects and processes personal data only where necessary and in accordance with applicable laws. The types of personal data we collect depend on the nature of your interaction with us.
When you engage with FinancePay, we may collect personal data that you voluntarily provide, such as your name, email address, telephone number, business details, commercial registration information, identification documents, banking or payment information, and any information submitted through onboarding forms, applications, correspondence, or customer support communications.
In addition, when you access or use our website or platform, certain information may be collected automatically, including IP address, device identifiers, browser type, operating system, log data, and usage information. This data is collected to ensure platform security, optimize performance, and improve user experience.
Where permitted by law, FinancePay may also obtain personal data from third parties, such as banks, payment institutions, verification and compliance providers, credit bureaus, fraud prevention services, or regulatory authorities, particularly in connection with identity verification, credit assessment, or compliance with legal obligations.
FinancePay processes personal data for legitimate and defined purposes that are necessary for the operation of its Services. Personal data may be used to provide, manage, and improve our products and services; to onboard customers and conduct identity verification; to process transactions and payments; to assess creditworthiness and risk; to communicate with users regarding their accounts or inquiries; and to provide customer support.
We also process personal data to ensure compliance with applicable laws and regulatory requirements, including anti-money laundering (AML), counter-terrorist financing (CTF), know-your-customer (KYC), tax, and reporting obligations. Personal data may further be used to protect the security and integrity of our systems, prevent fraud, investigate suspicious activity, and enforce our contractual rights.
Where permitted by law, personal data may also be used for business development, analytics, internal reporting, and marketing communications, subject to applicable consent or opt-out requirements.
FinancePay processes personal data only where there is a lawful basis under applicable data protection laws. Depending on the circumstances, processing may be based on your consent, the necessity of processing for the performance of a contract to which you are a party, compliance with a legal or regulatory obligation, or FinancePay’s legitimate interests, provided that such interests do not override your rights and freedoms.
FinancePay may disclose personal data to third parties where necessary for the provision of the Services or where required by law. This may include disclosure to banks, payment service providers, financing partners, technology vendors, compliance and verification providers, professional advisors, and regulatory or governmental authorities.
All third parties with whom personal data is shared are required to process such data securely, confidentially, and solely for the purposes authorized by FinancePay, in accordance with contractual obligations and applicable laws.
In certain circumstances, personal data may be transferred outside the Kingdom of Saudi Arabia, including to service providers or partners located in other jurisdictions. Where such transfers occur, FinancePay ensures that they are conducted in compliance with the PDPL and that appropriate safeguards are implemented to protect personal data.
FinancePay retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including the provision of Services, compliance with legal and regulatory obligations, dispute resolution, and enforcement of agreements. Once personal data is no longer required, it is securely deleted, anonymized, or otherwise rendered inaccessible.
FinancePay maintains appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include secure infrastructure, access controls, encryption where appropriate, internal policies and procedures, and regular monitoring and testing of security practices. While we take reasonable steps to protect personal data, no system can be guaranteed to be completely secure.
Subject to applicable law, you may have certain rights in relation to your personal data, including the right to access personal data held about you, request correction of inaccurate or incomplete data, request deletion of personal data in certain circumstances, and withdraw consent where processing is based on consent.
Requests relating to personal data rights may be submitted by contacting FinancePay using the details provided below. We may require verification of your identity before responding to such requests.
FinancePay uses cookies and similar technologies to enhance functionality, analyze website usage, and improve the user experience. You may manage or disable cookies through your browser settings; however, doing so may affect certain features of the Services.
The Services may contain links to third-party websites or services that are not operated by FinancePay. FinancePay is not responsible for the privacy practices or content of such third parties, and users are encouraged to review the privacy policies of any external websites they visit.
FinancePay may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or the Services. Any updates will be published on our website with the revised “Last updated” date. Continued use of the Services following the publication of changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of personal data, you may contact FinancePay at:
Email: info@financepay.com
Website: https://www.financepay.com
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